Scanner, synchronisation and database are working normally.
FAQ
Maybe you'll find the answer right away
The scanner doesn't recognise a card — what should I do?
Make sure you have good light and that the card is well framed. If it persists, add it manually via search and report it to us — we update the database frequently.
I lost my collection after changing phones.
If you were using guest mode, the data was only on the old device. With an account the collection syncs: sign in with the same credentials to get it back.
How do I manage my SeaLedger Pro subscription?
Renewals and cancellations are managed from your App Store or Google Play settings, in the subscriptions section of your store account.
A card in the database is wrong or missing.
Write to us via the form, choosing «Missing or incorrect card report», and indicate the set, number and language — we'll fix it as soon as possible.